Privacy Policy

Last updated: August 11, 2025

1. Introduction

Wavy Journey ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website wavy-journey.com and use our immigration consulting services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email address, phone number)
  • Immigration status and history
  • Employment and educational background
  • Family information
  • Financial information relevant to immigration applications
  • Passport and identification documents

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser information
  • Pages visited and time spent on our website
  • Referring website information
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

  • Provide immigration consulting services
  • Prepare and submit visa applications
  • Communicate with you about your case
  • Comply with legal and regulatory requirements
  • Improve our services and website
  • Send service-related communications

4. Information Sharing and Disclosure

We may share your information with:

  • UK Home Office and other government agencies as required for immigration applications
  • Third-party service providers who assist in providing our services
  • Legal professionals when necessary for your case
  • Law enforcement when required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.

6. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing
  • Data portability
  • Withdraw consent

7. Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. For more information, see our Cookie Policy.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Immigration case files are typically retained for 7 years after case completion.

9. Contact Us

If you have questions about this Privacy Policy, please contact us:

  • Email: [email protected]
  • Phone: +442030625277
  • Address: 10-18 Manor Gardens, London N7 6JT

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.